Fair trading

The BBC Trust has a duty to take account of the competitive impact of the BBC's activities on the wider market.

The Trust’s Fair Trading policies and framework sets out how the Trust will take account of this duty across the BBC’s range of activities and services.

The policies and framework consists of the Trust’s:

  • Statement of Policy on Fair Trading
  • Statement of Policy on Competitive Impact
  • Competitive Impact Code on Cross-Promotion
The BBC Trust's fair trading policies and framework, PDF (142KB)

The BBC Executive must comply with the requirements set out above. Details of the BBC Executive's fair trading regime, including Fair Trading Guidelines on the practical implications of the Trust's policies and codes, are available at: Fair Trading guidelines

The BBC Trust has approved a framework to ensure that complaints from anyone who believes that the BBC has breached the statement of policy on fair trading or competitive impact codes are handled properly by management. If complainants are not satisfied with management's response they have a right of appeal to the Trust. For more information please see: How to appeal over a fair trading complaint.