Service review of BBC Online and Red Button - supporting evidence
Summary
The BBC Trust carries out regular in-depth reviews of each of the BBC's services, as part of its Charter responsibilities. We have looked at every BBC service over the last five years and have now begun our second round of reviews. The first of these covers BBC Online and Red Button.
As part of the review we carried out a public consultation at the end of 2012, and received around 1,800 responses from licence fee payers. In addition, we received responses from industry and stakeholder organisations and the Trust's Audience Councils. We also commissioned bespoke quantitative and qualitative audience research to inform our conclusions. This evidence, alongside performance monitoring and financial analysis, has given us a clear picture of these services.
The supporting evidence can be found below.
Audience research
Public consultation summary
Responses from organisations
Audience Council submissions
Equality Analysis
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