BBC Audience Council Wales audience outreach event with with members of the Tenovus Sing with Us Choir, Cwmbran

Radio
when I go to bed of an evening I listen to Chris Needs until I nod off
Radio listening was still popular with a high percentage of participants, with many making reference to first thing in the morning, or while travelling by car as the main periods when they would listen. In this context, Radio Cymru, Radio Wales, Radio 1, Radio 2 and Radio 4 were mentioned, though a number of participants also said they listened to Heart FM because they “…like Jagger and Woody – they really get me going in the morning, and they play a good range of music”.
Other said that they enjoyed listening to Radio Wales and Radio Cymru because of the interviews and conversations, as well as the music. In relation to the former, Jason Mohammed and Jamie Owen were popular presenters, with Shân Cothi mentioned in relation to Radio Cymru. One participant said of Jamie Owen “I love Jamie Owen – I could listen to his voice all day” while another said of Shân Cothi “I like listening to Shân Cothi on Radio Cymru, particularly her interviews.”
Music was a key attraction of radio listening however, with a number saying that they enjoyed listening to classical as well as popular music on the radio, with the Proms and BBC Cardiff Singer of the World, on both radio and TV, having been popular features of the summer. Some specifically sought out music from particular periods or mentioned specific programmes with Owen Money’s programme on Radio Wales being mentioned more than once, and Beverley Humphreys World of Music programme on the same station also appreciated. Radio 1 and Radio 2 were also popular with some participants because of the music they broadcast. Rhod Gilbert was also a popular programme within the Radio Wales schedule for a number of participants with his mix of music, comedy and banter considered a winning combination!
Radio was also a companion to some participants, with one saying “when I go to bed of an evening I listen to Chris Needs until I nod off.” Another said “I listen a lot to Radio Wales, because of the variety of the programmes – I like having it on in the background”.
One participant said that he sometimes listened to Radio 4 while driving his car and spoke for a number when he said “On the whole, the BBC does radio better than commercial operators – the talk on the BBC is better”.
Radio was also a source of information on various matters, with sport being one key attraction. As one participant said “I’m listening to a lot of BBC Radio 5 Live at the moment, just because the Rugby World Cup is on”.

Television
Coal House was superb, I loved it all
Watching TV was a common pastime with many of the participants. A wide range of genres were popular, with drama, comedy, entertainment and factual programmes coming to the fore (with nature programmes specifically mentioned in relation to the latter). Specific programmes mentioned as being enjoyed included Mrs Brown’s Boys, Strictly Come Dancing, Doctor Who, Bargain Hunt, The One Show, Countryfile, Great British Bake Off, Hinterland/Y Gwyll, BBC Four’s foreign language drama (The Killing, The Bridge, Arne Dal, Wallander, Spiral) Question Time, Poldark, Would I lie to you and the BBC’s sports programmes. One participant said of one of BBC Four’s Scandi-noir dramas “When I discovered The Killing, I watched 7 episodes in a row – until 4am. That’s not the kind of thing I normally do as a middle aged person”. The Passing Bells was also mentioned as having been a successful drama, with one participant saying “I loved that and often I watched it after broadcast. I love that the BBC iPlayer now gives you 30 days to watch things”. BBC Wales’ national programmes for Wales were also popular, with some participants still mentioning past programmes such as the three Coal House series, with one person present saying “Coal House was superb, I loved it all”.
The absences of adverts on the BBC’s output was particularly welcome when watching drama, according to a high proportion of the participants, though two participants made the contrary point – that they “would rather endure adverts than have to pay the licence fee”.
There was concern at the BBC’s proposals to make BBC Three an on-line only channel, primarily because “not everyone is on-line” but those who expressed a view also said that they were “more concerned about being able to watch individual programmes than the channel itself”.

News and Current Affairs
The BBC’s world news was considered particularly good and very useful when travelling, and the BBC’s impartiality and absence of an ‘agenda’ considered one of its core strengths.
News was accessed through radio, TV and on-line (including the BBC News app) and a key view that was expressed by those present was that national news from Wales was their key requirement. In this context, a number said that they had set their preferences for the BBC News app so that Wales news appeared first. A number also criticised the paucity of news from Wales in the Network news provision, with one person saying “There just isn’t enough coverage of Wales on the 6 O’clock News”. Another said “I mostly get my news from Radio Wales, but I’ve got Wales news selected on the BBC News app”. Another said that she “gets most of my news via my smartphone – but I hate celebrity nonsense and prefer instead to get hard news about international situations.”
When asked about other sources of news, two participants said that they used the South Wales Argus news app, but no-one bought or read the paper edition of the newspaper. One other participant said that her preferred source of news on-line was Sky news because she felt that they were better than the BBC at breaking stories.
One person, speaking for a number of those present, said “on-line is now my first port of call for news, and then if a story seems sufficiently interesting, I’ll follow it up by watching a TV news bulletin or listening to the radio”.
Another person said that “ if a news story interests me I’ll look it up on twitter and search for the #hashtag to see how much interest it has generated.”
There was a widespread perception that on the whole the news was too negative and that there was a paucity of positive news, particularly about young people.

On-line and on-demand
A number of people present accessed on-line video on demand services, with Netflix and Amazon Prime specifically mentioned. As one put it, “Netflix is good for ‘box set viewing’ – it’s a bit like reading a book - but disappointing that most series are American”.
The BBC iPlayer was a popular means of viewing or listening to content that had been missed when first broadcast.

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